The National Communications Authority (NCA) has addressed growing public concerns about high internet data costs and MTN’s status as a Significant Market Power (SMP).
The NCA assures consumers that this classification is part of its commitment to fostering fair competition and safeguarding consumer interests in the telecom sector. The aim is not to hinder MTN’s operations but to ensure a fair playing field for all market players.
The National Communications Authority (NCA) has addressed concerns regarding internet data pricing and explained why they made MTN adjust their data. pic.twitter.com/HZRGzHjA6t
— EDHUB🌍ℹ (@eddie_wrt) July 22, 2024
To achieve this, the NCA is implementing measures such as asymmetric interconnection rates, tariff parity, and technology neutrality. These steps are designed to boost competition, encourage innovation, and protect consumers by allowing other operators to compete more effectively and invest in enhancing service quality.
Supporting its position, the NCA highlighted a recent report by cable.co.uk, which places Ghana 3rd in Africa and 2nd in West Africa for the most affordable mobile internet data pricing. This ranking was part of the NCA’s ongoing Billing Monitoring exercise.
Regardless of the party you support, data prices in this country are expensive, and it is affecting everyone. @MBawumia and you are currently the Vice President of Ghana, digitalization is part of your policies, and the internet is the backbone of that. All we need is 100GB for…
— Tech In Twi (@tech_twi) July 21, 2024
Despite this, the #DissolveNCAboard campaign has gained traction online, with critics expressing frustration over rising costs. Some claim that the NCA’s directives led MTN to raise prices, making the company less competitive and fueling customer dissatisfaction.
The NCA reassures the public of its dedication to collaborating with stakeholders to ensure reliable and fair internet access for all.
