For years, Telegram has been known for its hands-off approach to user interactions, particularly in private chats. Previously, the platform’s FAQ page clearly stated that private conversations and group chats were outside the scope of moderation. “All Telegram chats and group chats are private amongst their participants. We do not process any requests related to them,” the FAQ once read.
However, on Thursday night, Telegram began rolling out changes to its moderation approach. The updated FAQ page now explains, “All Telegram apps have ‘Report’ buttons that allow users to flag illegal content for moderators with just a few taps.” In addition, the company provided an email address for automated takedown requests, asking users to include links to any content needing review.
It’s unclear how this policy update will impact Telegram’s ability to handle requests from law enforcement. In the past, Telegram has cooperated with court orders and shared user information when legally required.
Telegram has not commented on the matter.
This change in policy follows Durov’s arrest, which was linked to an investigation into crimes involving child sexual abuse material, drug trafficking, and fraud occurring on the platform. Durov addressed the situation on his Telegram channel, criticizing the arrest and calling it a “misguided approach.” He argued that holding a CEO accountable for crimes committed by third parties on the platform is not the way to handle such issues.
Durov further warned that if entrepreneurs were held responsible for how people misuse their products, innovation would come to a halt, as no one would dare create new tools.
